FAQ

When and where are the photos taken?

Photos are taken during your stay in the maternity ward.  A mini studio is set up in an allocated room.  Bookings are essential and can be made at Maternity Reception.  We visit the hospital three times during the week, so to ensure you don’t miss us, please book as soon as your baby is born.

What should your baby wear?

Bring bub wrapped wearing only a nappy. We provide a selection of beautiful wraps and blankets.

How long does the session take?

If possible please ensure your baby is fed prior to the session. Sessions last 30-40 minutes.

How do I view and order my photos?

You will be sent an email link with a unique password and details on how to view and order from your gallery online .  You may share this with friends and family.  Online ordering is offered for two weeks before your gallery is deleted.

Please note that downloading or copying images from our website is illegal

When can we view our images?

A selection of 20 images will be available for viewing within a week of the session.

Images will be kept for 14 days, allowing you time to choose your favourite images.

How long does it take to get our photos?

Once your order has been placed, images will be processed and sent out to you – approximately 14 business days

Can we print and share our images with family and friends?

Yes. The newborn collections are high resolution images. They can be printed as photographs, used for thank you cards, canvas prints, or framed prints.

Will they have your logo on them?

The final images you purchase will not carry our logo.

Who owns the copyright and what does it mean?

Sage Photography owns the copyright of all images we take, this basically means that you cannot sell, manipulate or use them for promotional purposes.  Images cannot be downloaded or copied and used from our website without our permission as this is illegal.

Images cannot be downloaded and used from our website.

Does the free photo session include the digital images?

No, the session is obligation free, however all images are available for purchase with our special newborn collection starting at $395 for 5 high resolution digital images.

What sort of photos are included in the session and what do I need?

During your session we capture a selection of beautiful images of your newborn baby, every session if different.  It is also your choice if you would like to be photographed with your baby. You can just sit, relax and watch you little miracles first photography session.

Is there a minimum I need to order?

Yes, the minimum order is 5 images, however the average order for images are between 10-15.

If you are having a baby at John James and would like to receive a brochure about our sessions, please enter your details below.